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Redirect to requestform issue


As a new user of Helpspot ( version 4.5.6) I am implementing it but have one issue.
When going to I want to have it at this moment directly to
We have tried a lot but it still comes in the root with the apache message “It works”. This is very annoying.

In the config it is directed to and we have replace some of the index.php to contact also to this but it still does not work.

Do you have an clue how to solve?


It sounds like you are using apache. You should be able to add a redirect into your httpd.conf file to redirect to the subdirectory.

You’ll need to enable the rewrite module:

LoadModule rewrite_module modules/

Then add your rewrite rule:

RewriteRule   "^/$"  "/helpspot/"  [R]```

You'll need to restart apache after adding this.



Hi Matt,

I have treid this but did not solve my issue.

any other options?