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Reporting using commercial report tools?


We’re looking to implement some more sophisticated reporting than currently provided by HelpSpot. Does anyone have experience they are willing to share using commercial reporting tools, such as Crystal Reports, against the HelpSpot database?


Hi Bill,

We know customers use these tools all the time with HelpSpot. So it’s certainly possible, though we don’t use them or test them in house so I don’t have any particulars I can help you with on actual implementation.