I like HelpSpot but the Reports are not printable. The formatting is horrible when printed. Am I missing something or are they meant to just be viewd online?
That brings me to my 2nd question. Since I need printable reports is there database documentation available somewhere so that I can create my own reports in Crystal Reports or just via SQL?
We’re evaluating HelpSpot and If i can’t get printed reports my boss will never approve paying for it.