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Request Created by Portal Form


#1

hi
when customer sumbit a request ,our system will send a emil back to customer auto
now our website has many languages so we want have defferent language templates
we can translate englist to other language but I can’t find out where i can add my templates to
I need you help
thanks


#2

Hi,

It’s not currently possible to have different auto replies for different languages as HelpSpot doesn’t currently detect the language an email enters the system as (often there is no reliable way to know this).