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Request type - Fax


#1

I found this post from March saying request types were not user-editable:
http://www.userscape.com/helpdesk/index.php?pg=forums.posts&id=94&pc=4

Is this still the case? If so, could you please add one for Fax to the next release? We get things faxed to us on a regular basis, which end up in e-mails in a mailbox I want HelpSpot to check… you get the idea. :slight_smile:


#2

Ah good old fax! I’ll put that down to be added in a future release.