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Salesforce Integration


Hey Everyone!

I am new to the forums but have been using helpspot for around 5 years - so hopefully I have posted this in the correct area!

I am wanting to find instruction / details on the integration that is available with Salesforce & if anybody has carried out the process - if they have any instruction / How to’s?

Thanks for any responses in advance.


Welcome Josh!

We used to have an example provided by a customer in the docs, but Salesforce changed a lot about their API and it no longer worked so we pulled it down.

If there are other customers with Salesforce integration out there that have some examples it’d be great if you could post them up.


Hi @Josh1,
I know this topic is pretty old, but I wanted to let you know that we are launching a private beta of a Zapier integration. This would allow you to connect HelpSpot and salesforce. If you are interested, let me know and I can send you an invite link.



Hi @matt.stenson I would definitely be interested in having a look at the beta and its features.


Hi Josh,
I’ll be sending you an email with instructions on how to get into the Beta!