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Send email to employe when a request reassign to him


Hi there,

Is there a way to send a email to the employe to warn him that he has a new request? I tried with trigger but it didn’t do anything.

Assigned to changed to logged in user… Send email to assigned staffer.

Thank you.



This automatically occurs when you assign a request to a user. It doesn’t if you assign it to yourself, but if someone else assigns a request to you then you get an email as long as you have notifications turned on in your preferences.