I am having some issues setting up our HelpSpot portal externally. We are using IIS7 and MSSQL. I believe I am overlooking something basic with the config.php file, but not sure. I have updated the cHOST to the https://sitename, however when attempting to connect to this site it will time out. Switching the config.php file to the local server, however allows it to work. . Please let me know what you guys think. I appreciate it.