I’ve recently re-installed and transferred an existing HS installation onto new SQL & IIS servers. Everything working fine apart from one thing:
On the old installation, tickets were always listed by age (with most recent tickets at the top), on my new installation, they aren’t kept to the same order. If I click on the Age heading it will sort them (and show this via the blue arrow next to the heading), but as soon as I navigate to a different page it loses the setting.
Any help gratefully received