HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Spell check generating error message


#1

Whenever a user tries to use the Spell Check feature the receive an error message "Error response:"
That’s it, nothing else.

It is on an Ubuntu 10.04.1 Turnkey server and we recently had an issue upgrading the system due to an issue with udev hanging on the install.


#2

Hi Michel,

First, we highly recommend using browser based spellchecking and not the server which is inferior in every way.

That said, there’s a known but with the spellchecker on some installations. We have a fix in place for the next release that should fix it up assuming aspell itself is ok.


#3

I have instructed the user on how to enable Google Chrome’s spell checker.
I just hate it when an application generates an error when it shouldn’t.


#4

Agreed, it should be fixed with the next release though they’ll be much happier with Chrome spellchecking. It’s real time, they can add to the dictionary, etc.