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Subscriptions


#1

What is the Subscriptions feature on the Workspace page used for?


#2

Hi Gary,

You can subscribe to requests which are not yours and so be notified when changes to them occur. To see this enter a request that’s not in your My Queue and under options you’ll see a “subscribe” link. It only appears if you’re not the assigned user since requests that are assigned to you always notify you (unless you’ve disabled that option in your preferences).


#3

Thank you very much! Have a good weekend.