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Survey Forms in HelpSpot


#1

Originally published at: http://academy.helpspot.com/helpspot/survey-forms-in-helpspot
A frequent request we get in HelpSpot is how to send a survey to customers when a request closes. While HelpSpot doesn’t have a survey feature, you can accomplish this easily with Triggers, or an advanced version using Automation Rules. One thing to note: you’ll have to create your survey and have that available…