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Tab widget


#1

The new tab widget in HelpSpot v2.7 is definitely a useful feature. Good job.

But I do have one request. I’d like the ability to remove the “powered by helpspot” logo that appears on the tab. I understand this has marketing value for UserScape, but I have a fundamental problem with it - it could potential distract my website visitors from the immediate task at hand (learning more about my products!!).

Although I imagine that you added this logo in the hopes that people would say “what’s the HelpSpot thing” and click it… well, I really don’t want that to happen. :slight_smile:

I don’t even mind it being added by default - lots of folks can probably leave it there without concern. But I’d like it out. Is there any way to do so?


#2

Sure, totally understandable. Yes, it can be removed. The easiest way is to use the custom CSS file (as described in docs http://www.userscape.com/helpdesk/index.php?pg=kb.page&id=323) put in a CSS class for #poweredbyhelpspot_link to make it display none. So:

#poweredbyhelpspot_link{ display:none; }

You could also use the onLoad event of the tab widget to remove the link and icon from the DOM.


#3

Excellent, your CSS file recommendation worked perfectly.

Thanks!