HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Tags in forum


#1

I see where 37signals is listed as a HelpSpot customer. Are they using HelpSpot forums for their “Answers” pages? I really like the way they let you browse questions according to tags. See this page.
http://answers.37signals.com/basecamp/tags/users-and-permissions

Is there a way to tag questions, and then display the tags in a way that is similar to what 37signals has done?


#2

It looks like a custom application that they’ve written themselves to me - looking at the URLs, and some of the HTML behind the site.


#3

I’m not sure what they’re using but it’s not HelpSpot. I would guess as Andrew said that it’s custom.

Currently there’s no tagging function in the forums though it’s something we’re considering.