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Total Time / Total Billable Time spent on Ticket


#1

I noticed that you can’t see total time spent on a ticket after it’s been closed. I would like to see Total Time and Total Billable Time when selecting a ticket from the Recently Closed list. Any way to do that?

Thanks!
~Mike


#2

You can add the total time in a filter, but not just billable. You’d also be able to get it from the reports.