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Tricks For Smarter Follow-up With Your Customers


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Originally published at: http://academy.helpspot.com/customer-support/tricks-for-smarter-follow-up-with-your-customers
Request follow-up is a critical part of creating happy and satisfied support customers. We’ve compiled a few techniques that will help you be smarter about how you follow-up with your customers. Think Carefully About Auto Responders When a Helpdesk system is implemented it’s easy to want to turn on every notification option available. Having more…