I’m having a bit of trouble logging into helpspot. I’ve successfully completed the installation and I’m redirected to the login page. When I enter my credentials, I get a 404 error.
I’ve triple checked the base url in the config file, and scoured the forum, but I’m unable to find a solution. Any idea what might be wrong?
I’m uncomfortable posting the details of my installation in a public forum so here’s all I know to share at this point:
Assuming I login at: https://example.com/helpspot/admin.php
After typing in username and password, I’m redirected to https://example.com/helpspot/%2Fhelpspot%2Fadmin