I’m on v4.9.5. Is there an “old school” way to upgrade that is not through command lines? e.g. upload files, visit web page thay runs a script and updates the app?
Thanks
I’m on v4.9.5. Is there an “old school” way to upgrade that is not through command lines? e.g. upload files, visit web page thay runs a script and updates the app?
Thanks
I’d like to know as well.
The upgrade to HelpSpot 5 requires using command line tools. There is no longer a browser based updater. The browser based updater could be unreliable during larger database changes that take place in version 5 because of timeouts when running through a web server / browser.
Thanks. Are there simple instructions available for non-server admins?
If you aren’t a server admin we’d recommend moving to HelpSpot Cloud, which is our managed HelpSpot hosting service.