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Use image in a email template

Hi, i am new on helpspot.
I have tried many things and watch the video how to create a email template.

I have create a mailbox for helpspot
this is working fine.

But i want an automatic reply, now i used HTML for the reply
and everything is working but i want a image (company logo) in this email
When i use HTML it says, place the image in the same folder al de HTM page.

But where on my helpspot server can i place this image.

In the video they are using a website, but the image i want is not on a website.

Is this possible?

Thank you

Your image needs to be hosted in a publicly accessible location. If your HelpSpot instance is availible on the public internet you can put files like this in in the custom_code folder. You’d then link to it using