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It’s been a long road to finally get to this point, which is why I’m extremely excited to finally be making HelpSpot available. There’s still a long road ahead as well. I’m sure there’s bugs yet to fix and problems unforeseen, but I’m excited to now be making this journey with all of you!

For those of you have have followed the development of HelpSpot via my blog I want you to know that I couldn’t have done it without you. The feedback I received there was tremendous and many ideas that sprung from there are in HelpSpot. It’ll be great to start documenting the second phase of UserScape.

Well, I’ll stop now before I get too sappy, there’s still so much to do yet. For those of you downloading and testing HelpSpot please use these forums as a place to provide feedback. If we all participate these forums can be a real benefit to the entire HelpSpot community.

Let’s get started!