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Windows Installer Updating... but not


When trying to upgrade to 2.7.1 from 2.6.3, the windows installer (which we’ve used exclusively in the past without error) says that it has updated successfully. However, our Helpspot still says it is running 2.6.3.

Any thoughts?


Hi Ryan,

It’s probably failed to open IE for some reason. Go to your installation to installer.php (instead of admin.php) and run that script.