We want to implement secondary portals to support various international branches. We would like to have basically the same set of categories broken out for each country. So for instance we would want categories for “General Information” “Product Issues” “Pre-Sales Questions” etc. for each country.
But even if i try and create these categories by grouoping for each country, I can’t get around Helpspot forcing unique category names. What we don’t want it “US General Information” “CA General Information” “UK General Information”, etc.
Anyone have any good workarounds for something like this?