HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Workspace navigation gone in FF


In Firefox 1.5, my workspace navigation (the tree with inbox, my queue, create request, and so) has disappeared. It was there earlier this morning. The navigation appears in IE 6. What did I do to break Firefox?


Did you upgrade FF or anything like that? It sounds like a security setting in FF, perhaps you’ve turned of javascript? It could have cached an improperly served version of the javascript (never heard of this, but possible). Try clearing the FF cache and restarting the browser to see if that fixes it.


Clearing the cache and restarting FF fixed it. Thanks!


No problem, good to hear it!