When writing a knowledge book article the WYSIWYG editor has not been loading. Html script (with code etc.) comes up but no editor/buttons above the text box. Tested on Chrome/Firefox/IE.
Make sure it wasn’t turned off in admin-settings-knowledge books
Yeah. I have checked that. It was enabled and not loading so I disabled it and then re-enabled it a few days later. I left it for a couple more days and it was still not loading.
Hopefully this is what you wanted me to do.
In Firefox - Tools -> Web Developer -> Error Console.
I then refreshed a webpage containing the WYSIWYG editor. There are no errors on the page, but there are quite a lot of ‘Warnings’ (+100 by my guess).
Look in /static_3.1.6/js/tiny_mce_3432/ and see if there’s any .gz files in there. If there are delete them and see if that fixes it.